17 Jul The Requisite Depth of a Modern Customer Journey Map
Posted at 12:34h
in Customer Experience, Employee Development, Marketing Tools, Metrics & Analytics, Modern Marketing Team, Processes, Professional Development, StoryVesting
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Ever been a part of developing out a Customer Journey Map? If you have, you know that these assets tend to gather dust in a corner and fail to be leveraged by organizations. And if you ask me, that’s a huge missed opportunity. I recently published...
